Many organizations are using ServiceNow to implement ITIL and ITSM functions in their environment, but integrating ServiceNow with your overall visibility strategy can be a challenge.
Vies this webinar to learn the latest ways to make your ServiceNow integration seamless and easy, and streamline your operations process. By reducing the training and administrative burden through deep integration, you can reduce your mean time to repair (MTTR) and improve service levels throughout your IT organization.
You’ll also learn customer-sourced best practices for command center and service desk integration, as well as ways to get out of ‘firefighting’ mode and start to get truly proactive about preventing – not just identifying and fixing – IT issues before they can affect users.